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Discuss your project
Service

Support and maintenance for business software.

Ongoing support, bug fixing, updates, hosting assistance, backups, and improvements.

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Basic Care Business Care Premium Care
Services Support & Maintenance
What Opentiq can deliver

Built around the work your team does every day.

The scope is organised around the customer or staff journey the product needs to support.

Ongoing visibility

Keep the live product under review.

Track the areas that need maintenance after launch and keep responsibilities clear.

  • Routine checks
  • Issue tracking
  • Maintenance planning
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Planned improvements

Improve the product without losing control of scope.

Prioritise fixes, updates, and enhancements against the real business need.

  • Fix prioritisation
  • Product updates
  • Controlled releases
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Operational continuity

Keep users informed when work changes.

Coordinate releases, support requests, and the information teams need to continue working.

  • Support requests
  • Release communication
  • Operational follow-up
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Delivery scope

The practical pieces required to launch.

Discovery confirms the exact pages, workflows, accounts, administration, and launch requirements.

Define the right scope
Support & Maintenance
01Basic Care
02Business Care
03Premium Care
Next step

See how Support & Maintenance fits your operation.

Share the current workflow, users, branches, and the work you want to organise. Opentiq will define the relevant product or project path.

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